The level of service I received is
really what sets casual table service restaurant style apart. My server at
Olive Garden was friendly and very knowledgeable about the menu. She wore a
button down dress shirt with slacks as opposed to the polo and jeans that would
be worn at quick service and fast casual. The food quality was good but I have
to sacrifice time for the quality. It took about 4 minutes for appetizers and
about 9 for the entree. Olive Garden
creates the restaurant to take the guests on a trip to Italy; from the stone
outside to the colors and decorations inside. There is not a huge difference in
the glasses, dinnerware and flatware from fast casual to casual table service. Olive
Garden uses cloth napkins and some tables have a table cloth. The menu includes
more variety and is set up in a way to encourage the guest to have multiple
courses.
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